Frequently Asked Questions (FAQ)
Last Updated: February 18, 2026
1. What products do you offer?
We specialize in custom apparel and personalized gifts, including hoodies, T-shirts, and other made-to-order items.
2. How do I place an order?
You can place an order directly through our website. For custom requests or questions, please contact us before ordering so we can confirm design details.
3. Can I use my own design or photo?
Yes! You may upload your own design or photo. Please ensure your files are clear and high-resolution. We are not responsible for print quality issues caused by low-resolution images provided by the customer.
4. How long does it take to complete and ship an order?
Production time for custom items is typically 0–3 business days.
Shipping time is usually 3–5 business days after production.
Total delivery time is approximately 3–7 business days, depending on location and carrier delays.
5. Do you offer refunds or exchanges?
Because our products are custom-made, all sales are final. We only offer replacements or refunds if your item arrives damaged, defective, or incorrect. Please refer to our Refund & Return Policy for full details.
6. What should I do if my item arrives damaged?
Please contact us within 7 days of delivery with clear photos of the damaged item and packaging. We will review your claim and assist you as quickly as possible.
7. Can I cancel or change my order?
You may request to cancel or change your order within 30 minutes of placing it. Once production begins, changes or cancellations are not guaranteed. Please refer to our Cancel Order Policy for full details.
8. Do you ship orders?
Yes, we currently ship within the United States only. Tracking information will be provided once your order ships.
9. Do you accept bulk or group orders?
Yes! We accept bulk and group orders for events, teams, and businesses. Please contact us in advance for pricing and turnaround time.
Contact Us
We welcome all questions, feedback, and customer inquiries. Our support team is here to help before and after your purchase.
Business Name: Sisterhood Custom Creations LLC
Physical Store Address:
7349 Clayton Rd
Brooksville, FL 34601
United States
Phone: +1 (727) 364-8419
E-mail: info@sisterhoodcustomcreations.com
Business Hours:
Business Hours: Mon – Sun | 8 AM–5 PM (EST)
Closed on Saturday & Sunday
Support Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.
Sisterhood Custom Creations LLC
Custom apparel & personalized gifts made with care in the USA.